Herman Miller

Reviews about Herman Miller

• Matt Blum

  May, 28 2018
  ★ ☆ ☆ ☆ ☆
  Over the years we've purchased an Eames Lounge Chair, a bunch of molded plastic chairs and two molded plywood chairs. Both of our molded plywood chairs broke after 5 years, despite not getting all that much use. I called about repair and was told "you can't do it yourself because we use special adhesive and heat". The quote they gave me to repair the chairs was $250 / each, which is absurd.
  
  If I shop at Ikea I know what I'm getting - a somewhat disposable product that isn't worth repairing. When I buy a plywood chair for $800 I expect that it will be free of manufacturing defects or, if not, that the company will stand behind it. It is very disappointing to me that the best Herman Miller can do is to hand us a $500 repair bill for their poorly-made molded plywood chairs.
  
  We have had no problems with our Eames Lounge chair (which gets used every day) but if we do I guess we're in trouble.
  
  I would steer clear of this company.

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